Effective Date: 12 April 2025
This privacy policy applies between you, the User ("user," "users," or "you") of our services, and Past Time Productions, a limited company incorporated in England and Wales, operating under the name Raging Bull Games ("RBG," "we," "us," or "our"), the owner and provider of the services. We take your privacy and the protection of your data very seriously.
This privacy policy applies to our use of any data collected by us or provided by you in relation to your use of any of our services, apps and websites.
This policy outlines how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
Raging Bull Games is responsible for processing your data. If you have any questions about this policy, you can contact us using the information at the bottom of this page.
You may also contact your local data protection authority if you have any concerns.
We collect and store data to provide, maintain, and improve our services. The types of data we collect may include:
Account Information: Username, email address, and password.
Game Data: Gameplay progress, character data, achievements, in-game purchases and in-game activity logs.
Payment Data: Payment transaction details (processed securely through third-party providers).
Communication Data: Support requests, feedback, and messages.
Device and Usage Data: IP address, device information, browser type, and gameplay activity.
We process your data under the following legal bases:
Contractual Necessity: To provide and manage your account and our services.
Legal Obligation: To comply with legal or regulatory requirements.
Legitimate Interests: To ensure platform security, prevent fraud, and improve services.
Consent: For specific activities like marketing communications. You can withdraw consent at any time.
We use your data for purposes including:
Providing and managing your account.
Improving our services and experience.
Processing payments and purchases.
Providing customer support.
Preventing fraud and maintaining security.
To detect, prevent, and resolve technical issues.
To address community concerns, including instances of bullying, harassment, or similar behaviour.
Sending service updates and promotional messages (with your consent).
To monitor and assess Service usage.
To comply with applicable laws, regulations, or legal requirements.
5. Data Sharing
We do not sell your data. However, we may share it with:
Service Providers: For hosting, payment processing, analytics, and customer support.
Legal Authorities: When required by law or to protect our rights and users.
Business Transfers: In case of a merger, acquisition, or sale.
Whenever possible, we store all data within the European Economic Area (EEA). However, as some of our service providers are based outside the EEA, we may transfer your data to these locations. In such cases, we ensure that appropriate safeguards are implemented to protect your data.
Under GDPR, you have the following rights:
Access: Request a copy of your data.
Rectification: Request corrections to your data.
Erasure: Request the deletion of your data.
Restriction: Request to limit the processing of your data.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to data processing based on legitimate interests.
Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights, contact us using the email at the bottom of this page.
We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Upon account deletion or a valid deletion request, we will securely delete your data unless legal obligations require its retention.
We may use automated systems to detect fraud, ensure fair play, or moderate content. You have the right to contest automated decisions and request human intervention.
9. Children's Privacy
Our services are not intended for children under the age of 13. If we discover we have collected data from a child without parental consent, we will delete it promptly. Parents or guardians may contact us for assistance.
We take appropriate security measures to protect your information from unauthorised access, alteration, or disclosure. These measures include, but are not limited to, encryption of sensitive data, secure storage, and regular security audits to ensure that our systems meet the highest security standards. We implement strict access controls, granting only authorised personnel access to sensitive information based on their job requirements.
If you have concerns about our data practices, you may contact us using the email at the bottom of this page.
Furthermore, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local data protection authority.
Raging Bull Games reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
For further information, contact us at support@ragingbullgames.co.uk.